How do I book on NOCNOC ?
You can book through our website by searching for accommodation by city. For specific needs or some help, email us at firstname.lastname@example.org. We are available to assist from Monday to Friday 8am to 6:30pm.
Are there any additional charges ?
There are standard hotel taxes based on local laws and regulations, and there is a cleaning fee to cover the cost of cleaning.
When you book, your credit card will be charged for the entire stay, including tax and cleaning.
A pre-authorization will be due 1 day before your arrival and released 7 days after your departure.
Please email your city manager you want to extend, reduce or modify the dates of your reservation
The total amount of the booking is due on the day of the booking.
We refund 100% of the booking amount if you make the request within 48 hours after your booking and if your stay is in less than 14 days.
No refund will be possible after this time period. Depending on the situation, we can accept to provide NOCNOC credits for further stays, please call directly the person in charge of your booking.
A security deposit will be due 1 day before your arrival. The amount of deposit depends on the flat price. The deposit will be blocked on your card and released 7 days following your departure.
Here is a non-exhaustive list of reasons : damaged or broken furniture, dishes, windows or mirrors, appliances or lighting, stained or damaged walls and upholstery, missing accessories, flooding or fire.
You have 2 options : You can check-in by yourself. Your flat manager will give you the entry building code and the flat keys will be placed into a masterlock box. Or your flat manager will be waiting for you inside the apartment to hand you the keys, show you around and answer any questions you may have. Before your arrival, he will email you to confirm the check-in time. If there are any changes in your plans, please contact him as soon as you can.
Our flat manager will look after you, answer your questions and deal with any requests before, during and after your stay.
Bathroom amenities, a Nespresso machine and capsules, a dishwasher, washing machine, an iron and ironing board, a hairdryer, cleaning products and equipment, a vacuum cleaner, plush towels and linen, WiFi, a fully equipped kitchen. You can tailor your stay by choosing extra services (airport transfer, private chef, tour guide…). Simply ask your flat manager when your booking is done.
Yes, the one who receives the key should bring his ID or passport for the check-in.
Yes you can ! But it depends on availability flat. Contact your flat manager and he will let you know.
No. We equip all our apartments with high-end bathroom amenities and plush linen and towels.
Cleaning is included in the booking price. We'll take care of all that.
Our apartments are equipped with a broom, sponges and vacuum cleaner. If you want more, please get in touch with your flat manager.
All of our apartments come with a speedy WiFi internet connection.
Our apartments have a strict no-smoking policy.
2 set of keys will be provided. Either by the flat manager himself or the key will be placed in the masterlock box.
Yes of course ! Each apartment comes with a fully-equipped kitchen
Your satisfaction is our priority ! We want to treat yourself as a special guest, that’s why we try to cater to all your desires. Contact your flat manager to let him know of your needs. We may arrange airport transfer, private chef, tour guide… We know very well our cities so we will connect you with the right service provider.
You can check-in as of 3 pm. You can also check-in later on or at night. The check-out is around 11 am. Please note that if you decide to depart after, you may pay for one night. Get in touch with your flat manager to let him know your wishes.
Yes this will be coordinated with your flat manager (depending on your time of departure).
Just leave the keys, turn off all lights, air conditioning and close all doors and windows. And make sure you do not forget anything.
Yes, it’s possible if the flat is already clean. Get in touch with your flat manager to let him know your wishes.
No, unfortunately we don't support PayPal at the moment.
Yes of course !
Yes. Just choose the currency you wish during the booking process.
The cleaning fee appears when booking and is calculated according to the apartment size.
Yes. No additional fees will be charged.
Just ask your flat manager by email or phone. All details on our contact page.
+33 (0)7 64 01 86 34 ou email@example.com
-> Lille : +33 (0)7 60 50 99 12 ou firstname.lastname@example.org
-> Lyon : +33 (0)7 67 01 37 67 ou email@example.com
-> Marseille : +33 (0)6 51 28 78 35 ou firstname.lastname@example.org
-> Montpellier : +33 (0)6 25 28 45 02 ou email@example.com
-> Nantes : +33 (0)7 82 01 84 68 ou firstname.lastname@example.org
-> Toulouse : +33 (0)6 23 29 78 18 ou email@example.com