Thank you for your reservation. We are happy to welcome you in our beautiful city !
Our mission is to make your stay an unforgettable experience. It is also to live in peace and harmony with the neighborhood and the planet.
This involves several points:
Parties are not allowed
Please do not make noise after 10pm in the apartment
Please always keep the building door closed and do not make noise in the common areas
Smoking inside the apartment and the building is strictly forbidden
Any broken thing will have to be noticed to your host. If we discover something by ourselves, the replacement price and an additional 30 euros will be taken from your deposit (invoices).
If you notice anything unusual in the apartment on your arrival day, please directly send pictures to your host.
If you lose the keys, we will not be able to help you between 7pm and 8am, the price of the copy and of the opening + 30 euros will be kept on your deposit. Be careful not to lose them!
Please turn off the lights, air conditioning and heaters as soon as you leave the apartment by lowering the red button on the circuit breaker.
In case of self-checkin, please be careful to lock back the masterlock an roll the code once you got your keys.
On your departure day:
Check-out is before 11 am, according to the booking schedules, you can ask your host for an exception.
Cleaning is included in the fees you’ve already paid, we will be grateful for you to:
clean "abnormal" dirt,
tidy the apartment
empty your ashtrays
take out the glass in the city’s glass silos (address on the city’s website and in your apartment guide)
Clean and tidy dishes
set aside unused towels to avoid waste
turn off the lights, air conditioning and heating by lowering the red button on the circuit breaker
No need to take out the bed sheets
Before throwing away unopened food you can’t take with you, our Housekeepers can collect it, feel free to leave it in the fridge
You can then close the apartment door and put back the keys in the masterlock (because you didn’t lose them !). Please be careful to lock the masterlock before you leave.
Please do not hesitate in contacting us for any questions you may have.
Thank you for everything and enjoy your stay at NOCNOC!